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Accessibility

Effective Date: June 6, 2026

Our Commitment to Accessibility

Canada Blooms is committed to making this website accessible and easy to use for as many people as possible, including individuals with disabilities. We believe visitors should be able to browse products, access delivery information, review order details, and complete purchases with confidence.

We strive to improve the accessibility and usability of this website on an ongoing basis.

Accessibility Standards

Our goal is to align this website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.

Accessibility considerations are incorporated into our design, development, and content practices, and we work to identify and address potential barriers as technology, standards, and user needs evolve.

Ongoing Efforts

Accessibility is an ongoing process. We regularly review this website and make updates to improve usability, including:

  • Improving keyboard navigation and screen reader compatibility
  • Maintaining sufficient colour contrast and readable text where reasonably possible
  • Supporting assistive technologies commonly used by visitors
  • Reviewing new content and features with accessibility in mind
  • Addressing identified accessibility issues where feasible

Because this website is dynamic and may include third-party tools, applications, or integrations, some content or functionality may not yet be fully accessible.

Third-Party Content

Some features or content on this website may be provided by third parties, such as payment processors, embedded tools, applications, or other integrations. While we encourage accessibility best practices from our service providers, we do not control all third-party content and cannot guarantee its accessibility.

Assistance and Feedback

If you experience difficulty accessing any part of this website, or if you need assistance placing an order, selecting a product, accessing delivery information, or finding information, we encourage you to contact us.

We welcome feedback and will make reasonable efforts to review and address accessibility concerns where feasible.

Contact Us

If you have questions about accessibility or need support, please contact our customer service team through the contact methods listed on this website.

When reaching out about an accessibility issue, please include:

  • The webpage, feature, or content you were trying to access
  • A brief description of the issue you encountered
  • The assistive technology, browser, or device you were using, if applicable
  • Any additional information that may help us understand the issue

Continuous Improvement

Canada Blooms is committed to continually improving the accessibility of this website and views accessibility as an important part of providing a usable experience for all visitors.