Last updated: June 6, 2026
Canada Blooms operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with an online shopping, ordering, and fulfillment experience for flowers and related add-ons where available (the “Services”). This store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, make a purchase, place an order, request delivery, or otherwise communicate with us through the Services.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.
We use personal information to provide the Services, operate this website, process payments, manage accounts, process orders, prepare products, arrange delivery, provide customer support, maintain order records, improve website functionality, and support a reliable shopping experience.
We use buyer and recipient information to prepare, coordinate, fulfill, and deliver orders. This may include the buyer’s contact information, recipient name, delivery address, recipient phone number, company or building details, suite or unit number, delivery instructions, selected products, gift messages, and information needed by fulfillment providers, delivery partners, or couriers.
When an order is sent to a recipient, we process recipient information and any personalized greeting message provided by the buyer in order to prepare, deliver, and support the order. Buyers should only provide recipient information and message content that is appropriate and necessary for the order.
We may use personal information to confirm product selections, manage available add-ons where permitted, respond to order questions, address delivery issues, and support requests related to flowers, related products, recipient details, and delivery instructions.
We may use personal information for marketing, advertising, and promotional purposes where permitted by law and based on your communication preferences. This may include sending promotional emails, measuring advertising performance, or showing relevant offers through third-party platforms.
We use personal information to authenticate accounts, process transactions securely, detect and prevent fraud, protect the Services, address security incidents, and reduce misuse of this website.
We use personal information to communicate with you about orders, payments, delivery, customer support inquiries, account matters, policy updates, and other transactional or service-related matters.
We use personal information to comply with applicable law, respond to valid legal process, maintain business records, enforce our terms and policies, investigate potential violations, and protect the rights, safety, and property of Canada Blooms, customers, recipients, service providers, and others.
We may disclose personal information as needed to operate this website, provide the Services, fulfill orders, comply with legal obligations, and support our business operations.
The Services are hosted by Shopify. Shopify may collect and process personal information about your access to and use of the Services in order to provide, operate, support, and improve Shopify-powered ecommerce services.
Shopify may process personal information in accordance with its own privacy practices and applicable laws. Information processed by Shopify may include account information, transaction information, device information, usage information, and information needed to support checkout, payment, security, analytics, and ecommerce functionality.
This website may use cookies, pixels, analytics tools, and similar technologies to operate the Services, remember preferences, support checkout functionality, understand website usage, measure performance, prevent fraud, and support marketing or advertising where permitted by law.
You may be able to manage cookies through your browser settings or device settings. Some website features may not function properly if certain cookies are disabled.
The Services may provide links to websites, platforms, applications, or services operated by third parties. If you follow links to sites not affiliated with or controlled by Canada Blooms, you should review their privacy and security policies. We are not responsible for the privacy practices, content, or security of third-party websites or services.
The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided personal information through the Services, please contact us through the contact methods listed on this website.
We use administrative, technical, and organizational measures designed to protect personal information. However, no security measure is perfect or impenetrable, and we cannot guarantee perfect security.
We retain personal information for as long as reasonably necessary to provide the Services, fulfill orders, support delivery, manage customer service, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, maintain business records, and support legitimate business operations.
Depending on where you live, you may have rights regarding your personal information, which may include the right to request access, correction, deletion, portability, or information about how your personal information is used or disclosed. You may also have the right to withdraw consent or object to certain processing where applicable law provides those rights.
To make a privacy-related request, please contact us through the contact methods listed on this website. We may need to verify your identity before responding to certain requests.
You may opt out of promotional emails by using the unsubscribe option displayed in our emails, where available. We may still send non-promotional communications about your account, orders, delivery, customer support, transactions, policy updates, or other service-related matters.
If you have a complaint about how we process personal information, please contact us through the Contact Us page or other contact methods listed on this website. We will review privacy-related concerns and respond where required by applicable law.
We may transfer, store, and process personal information outside the province, territory, or country where you live, including in jurisdictions where Shopify, service providers, affiliates, or other providers operate. Privacy laws in those jurisdictions may differ from the laws where you live.
We may update this Privacy Policy from time to time. When changes are made, the revised Privacy Policy will be posted on this website with an updated date.
If you have questions about this Privacy Policy, privacy practices, or privacy-related requests, please contact us through the Contact Us page or other contact methods listed on this website.