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Last updated: June 6, 2026
Welcome to Canada Blooms. The terms “we,” “us,” and “our” refer to Canada Blooms. Canada Blooms operates this store and website, including all related information, content, features, tools, products, and services in order to provide customers with an online shopping, ordering, and fulfillment experience for flowers and related products where available (the “Services”). canadablooms.ca is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein, these “Terms of Service” or “Terms,” describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access the Services.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your applicable jurisdiction, and that you have authority to use the Services, place orders, provide billing information, provide delivery information, and provide recipient information where applicable.
To use the Services, including accessing or browsing this online store or purchasing products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, shipping or delivery information, recipient information, and order details. You represent and warrant that all information you provide through this store is correct, current, and complete, and that you have all rights necessary to provide this information.
You are responsible for maintaining the confidentiality of your account credentials, where account features are used, and for all activity that occurs under your account.
Canada Blooms sells flowers as its core product, with optional gift baskets, wine, treats, and related add-ons where available and permitted by law. We make reasonable efforts to provide accurate representations of products and services in this online store. However, colours, product appearance, floral varieties, packaging, presentation, and scale may differ from how they appear on your screen due to device settings, display configuration, seasonal availability, and product preparation requirements.
Product descriptions, images, prices, availability, contents, add-ons, and presentation details are subject to change at any time without notice at our sole discretion.
Because flowers and certain related products are seasonal, perishable, or availability-dependent, substitutions may be made when necessary. When substitutions are made, we aim to maintain the overall theme, intent, value, and presentation of the selected product or arrangement.
Fresh flowers are natural products and may vary by season, colour tone, bloom stage, stem availability, size, and local supply conditions. Product photos are intended to represent the general style, theme, palette, and presentation of an item, rather than a guarantee of exact stems, flowers, or add-ons.
When you place an order, you are making an offer to purchase. Canada Blooms reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Canada Blooms confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, including product selections, add-ons, delivery information, recipient information, delivery date requests, card messages, and billing details. Canada Blooms may be unable to accommodate cancellation requests after an order is accepted or once preparation, fulfillment, substitution, or delivery coordination has begun.
We may refuse, cancel, or limit any order where we believe the order information is incomplete, inaccurate, fraudulent, unlawful, unavailable for the requested location, affected by product restrictions, or otherwise inconsistent with these Terms or applicable law.
Prices, discounts, and promotions are subject to change without notice. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, delivery fees, service fees, customs, import charges, or other applicable charges.
You agree to provide current, complete, and accurate billing, payment, contact, and account information for all purchases made through the Services. You authorize us and our payment processors to process payment for your order, including applicable taxes, fees, and charges.
If a payment is declined, reversed, disputed, or otherwise not completed, we may cancel or suspend the related order or Services.
Canada Blooms offers delivery within Canada through available fulfillment providers, delivery partners, couriers, and related service providers. Delivery availability, timing, and service options may vary by product, location, date, recipient address, service area, and operational capacity.
Same-day delivery may be available in select Canadian service areas where offered. Delivery dates, delivery windows, shipping times, and transit times are estimates only and are not guaranteed unless expressly stated otherwise in writing by Canada Blooms.
We are not liable for shipping or delivery delays caused by carriers, couriers, weather, traffic, building access issues, recipient unavailability, incorrect or incomplete delivery information, restricted access locations, customs processing where applicable, force majeure events, product availability, or other circumstances outside our control.
You are responsible for providing complete and accurate delivery information, including recipient name, delivery address, phone number, company name, unit or suite number, buzzer or access details, delivery instructions, and any other information reasonably required to complete delivery.
If delivery cannot be completed due to incorrect information, recipient unavailability, refusal, restricted access, or other circumstances outside our control, additional fees, delays, redelivery limitations, or order cancellation may apply.
Some products or add-ons may include wine, alcohol, or other restricted items where permitted by applicable law. Alcohol availability depends on recipient location, product availability, delivery rules, age-verification requirements, and applicable federal, provincial, territorial, and local laws.
By purchasing any product containing alcohol, you represent that you and the recipient are of legal drinking age in the applicable jurisdiction and that the order complies with all applicable laws. Alcohol deliveries may require adult signature, age verification, or additional delivery requirements.
We reserve the right to decline, modify, substitute, or cancel any alcohol-related product or add-on where required by law, delivery rules, recipient location, service provider requirements, or product availability.
Flowers, plants, food items, treats, and certain related products are perishable or time-sensitive. Product quality, appearance, freshness, and availability may be affected by seasonality, weather, handling, transit, recipient availability, and delivery conditions.
Substitutions may occur when a flower, add-on, container, packaging item, food item, wine, treat, or related product is unavailable, unsuitable, restricted, or otherwise not practical for fulfillment. When substitutions occur, we aim to maintain the selected theme, overall value, and intended presentation of the order.
Substitutions do not automatically entitle you to a refund, replacement, or cancellation where the substituted item reasonably maintains the theme, value, and purpose of the selected product.
Orders may include personalized greeting messages or delivery notes where available. You are responsible for ensuring that message content is accurate, appropriate, lawful, and suitable for delivery to the recipient.
We may decline, edit, omit, or refuse to include message content that we reasonably believe is unlawful, abusive, discriminatory, threatening, misleading, obscene, infringing, or otherwise inappropriate.
When you provide recipient information, you represent that you have the right to provide that information for the purpose of fulfilling and delivering the order.
The Services, including trademarks, trade names, text, displays, images, graphics, product descriptions, product reviews, video, audio, website design, page layout, and the selection and arrangement thereof, are owned by Canada Blooms, its affiliates, service providers, or licensors and are protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, display, sell, license, exploit, or create derivative works from any part of the Services except as expressly permitted by us in writing or as allowed by applicable law.
You may be provided with access to customer tools, applications, widgets, tracking tools, support tools, payment tools, or other features offered by third parties as part of the Services. We neither monitor nor have control over all third-party tools.
Use of optional third-party tools is at your own risk and may be subject to additional terms, conditions, and privacy practices provided by the applicable third party.
The Services may contain materials and hyperlinks to websites, platforms, applications, or services provided or operated by third parties. We are not responsible for examining or evaluating third-party materials, websites, applications, services, accuracy, content, policies, or practices.
If you access third-party websites or services, you do so at your own risk and should review the applicable third-party terms and privacy policies.
canadablooms.ca is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through this store are made directly with Canada Blooms, unless otherwise stated.
Shopify may provide ecommerce hosting, checkout, payment, analytics, fraud prevention, and related technology services. Certain information may be collected or processed by Shopify in accordance with Shopify’s applicable terms and privacy practices.
All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy or the privacy practices of payment processors, delivery partners, fulfillment providers, customer support tools, analytics providers, and other service providers.
By using the Services, placing an order, providing recipient information, or submitting a personalized message, you acknowledge that personal information may be collected, used, disclosed, and processed as described in our Privacy Policy.
If you submit ideas, suggestions, feedback, reviews, proposals, plans, photographs, comments, or other content, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, translate, display, and create derivative works from such feedback or content in any medium for any purpose, including commercial use, where permitted by law.
You represent that any feedback or content you provide does not violate the rights of any third party and does not contain unlawful, abusive, defamatory, misleading, obscene, infringing, or otherwise inappropriate material.
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, transit times, availability, add-ons, product contents, or other information.
We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services or in any related communication is inaccurate at any time without prior notice, including after an order has been submitted.
You may access and use the Services for lawful purposes only. You may not access or use the Services for unlawful, malicious, infringing, abusive, fraudulent, misleading, or unauthorized purposes.
We reserve the right to terminate or restrict your use of the Services for violating any prohibited use.
We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time without notice, including if we believe you have violated these Terms, applicable law, third-party rights, or the integrity of the Services.
The obligations and liabilities incurred before the termination date shall survive termination of these Terms for all purposes.
The Services and products offered through the Services are provided “as is” and “as available” except as expressly stated by Canada Blooms in writing.
We do not warrant that the Services will be uninterrupted, timely, secure, error-free, accurate, complete, or free from defects. We do not warrant that any product, service, delivery option, feature, or result obtained through the Services will meet your expectations or be available at all times.
Because flowers and certain related products are natural, seasonal, perishable, or availability-dependent, we do not guarantee exact product appearance, exact floral varieties, exact colours, exact packaging, exact add-ons, or exact presentation unless expressly stated otherwise in writing.
To the fullest extent permitted by law, Canada Blooms and its affiliates, partners, officers, employees, contractors, service providers, fulfillment providers, delivery partners, couriers, licensors, and suppliers shall not be liable for indirect, incidental, punitive, special, exemplary, or consequential damages arising from your use of the Services or products.
To the fullest extent permitted by law, we are not liable for losses or damages arising from delivery delays, failed delivery attempts, incorrect delivery information, recipient unavailability, building access limitations, weather, traffic, courier delays, product substitutions, product availability, third-party service failures, payment processing issues, unauthorized account access, or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
You agree to indemnify, defend, and hold harmless Canada Blooms, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, fulfillment providers, delivery partners, service providers, and suppliers from claims, demands, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of your breach of these Terms, your violation of law, your violation of third-party rights, your misuse of the Services, or information you provide through the Services.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. The remaining provisions shall remain valid and enforceable.
The failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this website or in respect to the Services constitute the entire agreement and understanding between you and us regarding the Services and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written.
You may not transfer or assign these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice, including in connection with a merger, acquisition, reorganization, sale of assets, change of control, or operation of law.
These Terms shall be governed by the laws applicable in the jurisdiction where Canada Blooms operates, without regard to conflict of law principles, except where applicable consumer protection laws require otherwise.
We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to this website. The updated version will be effective when posted, unless otherwise stated.
Your continued use of the Services after any changes are posted constitutes acceptance of those changes.
If you have questions about these Terms of Service, please contact us through the Contact Us page or other contact methods listed on this website.
